LONG HANDLE TOOLS

On the long handle tools, to get you the absolute cheapest shipping prices, we analyzed 2 years of shipping data and have assigned a flat rate per state. It's not perfect, but close. Our online shipping programs, though generally 30% cheaper than full price shipping, can not correctly calculate shipping for long handle tools based on weight. 

If you are overcharged for shipping I WILL refund it. This can happen when you order a long handle tool and other tools in the same order.

If you would like me to do a custom shipping quote for your order and send you a link, please message me and we'll coordinate. This would be helpful for someone who lives in a state that includes expensive shipping to specific cities in that state (like California or New York).

Shipping to different U.S. zones can be radically different zone to zone.

Please make sure to put your phone number in the order.

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SHIPPING TERMS & WARRANTY / RETURNS

Though we generally ship within a day or two of your order, ORDERS MAY TAKE 2-4 WEEKS TO SHIP. Each item is hand made and during the busy season, expect 2-4 weeks for shipping, especially on the popular items. We only ship long handle tools in the United States.

For our herbal products or short handle tools, please contact us for international shipping quotes. We can calculate and pre-pay all fees (VAT, handling, fuel surcharges, and customs fees etc.) for you in advance so that there are no surprises after customs receives the item.

herbsandiron@gmail.com

All tools shipped in the U.S. via USPS ground. International orders are generally FedEx. We require payment in full prior to shipment/ delivery/ pick-up of all orders. We accept all major credit cards through our website as well as checks, money orders, Venmo, PayPal, or cash.

On large custom orders and wholesale orders, we request a 50% deposit and the final 50% plus shipping upon completion of order, prior to shipment.

Our return and warranty policy We stand by our products 100% and they are the best tools you can buy! BUT if for some reason (aside from misuse or neglect) they are damaged during use, we'll repair or replace it. Just email us with pictures to work out the details:

HerbsandIron@gmail.com