Privacy Policy

Privacy Policy

Effective date: September 18, 2020

1. Introduction

Welcome to Homestead Iron (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, your choices, and how to contact us.

2. Information We Collect

We may collect the following types of information:

a. Information you give us

  • Name, email address, billing/shipping address, phone number and other contact details when you place an order, register an account, sign up for our newsletter, or contact customer support.

  • Payment details (processed securely through third-party payment processors; we do not store full card numbers on our servers).

b. Information we collect automatically

  • Usage data such as IP address, device type, browser type, pages visited, referring/exit pages, and operating system.

  • Cookies, web beacons, and similar technologies to improve site performance and personalize your experience.

c. Information from third parties

  • Information from service providers and partners (for example, shipping carriers, payment processors, and analytics providers).

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders, including shipping and returns.

  • Communicate with you (order confirmations, shipping updates, customer support).

  • Provide and improve our website, products, and services.

  • Send marketing communications (only if you’ve opted in). You can opt out at any time.

  • Detect, prevent, and respond to fraud and other illegal activities.

  • Comply with legal obligations.

4. Legal Basis for Processing (for EU users / GDPR)

Where applicable, our legal bases for processing personal data include:

  • Performance of a contract (processing orders).

  • Consent (for marketing).

  • Legitimate interests (improving services, fraud prevention), balanced against your rights.

5. Sharing Your Information

We may share information with:

  • Service providers who perform services on our behalf (payment processors, shipping carriers, hosting providers, marketing platforms, analytics providers).

  • Law enforcement, government authorities, or other third parties if required by law or to protect our rights.

  • In the event of a business transfer (sale, merger, reorganization), customer information may be part of transferred assets (we will require the buyer to respect this policy).

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Essential site functionality.

  • Analytics (to understand site usage and improve the site).

  • Advertising and personalization (if you opt in).

You can manage cookie preferences through your browser settings or our cookie banner (if available). Blocking cookies may affect site functionality.

7. Third-Party Links & Services

Our site may contain links to third-party websites and may integrate third-party services (e.g., Google Analytics, social media widgets). Those third parties have their own privacy policies; we are not responsible for their practices.

8. Payments & Financial Information

All payments are processed through secure, reputable third-party payment processors (for example Stripe, PayPal). We do not store full credit card numbers on our servers. For details on how a particular payment provider handles data, please see the provider’s privacy policy.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. No method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security, but we work to protect your information.

10. Data Retention

We retain personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data and purpose.

11. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Accessing the personal data we hold about you.

  • Correcting inaccurate information.

  • Deleting your personal information (subject to legal and contractual limitations).

  • Objecting to or restricting processing.

  • Receiving a copy of your data in a structured, machine-readable format (data portability).

  • Withdrawing consent where processing is based on consent.

To exercise rights, contact us using the details below. We may need to verify your identity before responding.

12. Children’s Privacy

Our website is not intended for children under 16 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe we collected information from a child, contact us and we will take steps to delete it.

13. International Transfers

If you are located outside the country where our servers or service providers operate, your information may be transferred internationally. We take steps to ensure appropriate safeguards are in place (for example contractual protections).

14. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the updated policy on this page with a revised effective date. Significant changes will be communicated where required by law.

15. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, contact us:

Homestead Iron
Email: HerbsandIron@gmail.com